Effective Date: April 3, 2025
Last Updated: April 3, 2025
Clear Path Separation & Divorce Mediation (“Clear Path,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the Personal Information Protection Act (Alberta PIPA), and Canada’s Anti-Spam Legislation (CASL).
1. Who We Are
Clear Path Separation & Divorce Mediation is a family mediation service based in Alberta, Canada, providing separation agreement mediation, divorce mediation, and related services.
Contact:
Email: mediation@separationagreement.ca
Website: www.separationagreement.ca
2. Applicable Canadian Privacy Laws
We comply with:
- PIPEDA — Personal Information Protection and Electronic Documents Act (federal)
- Alberta PIPA — Personal Information Protection Act (Alberta)
- CASL — Canada’s Anti-Spam Legislation
3. What Personal Information We Collect
- Name, email, phone number, and mailing address
- Information about your separation or divorce situation
- Payment information (processed by secure third-party processors)
- Website usage data: IP address, browser type, pages visited (via cookies and analytics)
- Communications including intake forms and consultation requests
4. How We Collect Personal Information
We collect information through website forms, direct communications, automated technologies (cookies, Google Analytics), and third-party platforms used in delivering our services. We collect only what is necessary and obtain consent where required by law.
5. Why We Collect and Use Your Personal Information
- Provide mediation and separation agreement services
- Respond to inquiries and schedule consultations
- Process payments and manage billing
- Send service updates and, with consent, marketing communications
- Improve our website through analytics
- Meet legal and regulatory obligations
6. Consent
We obtain your consent in accordance with PIPEDA and Alberta PIPA. Consent may be express or implied depending on the sensitivity of the information. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
7. Disclosure of Personal Information
We do not sell your personal information. We may share it with trusted third-party service providers (e.g., payment processors, email platforms, website hosting) who are contractually bound to protect it, or as required by law or court order.
8. Data Retention
We retain personal information only as long as necessary for the purposes collected, or as required by law. Information no longer needed is securely destroyed or anonymized.
9. Security
We use administrative, technical, and physical safeguards to protect your information. Our website uses SSL encryption (HTTPS). While we take reasonable precautions, no method of internet transmission is completely secure.
10. Cookies and Analytics
We use essential cookies (required for site functionality) and analytics cookies (e.g., Google Analytics) to understand site usage. You may disable cookies via browser settings, though this may affect functionality. Continued use of our site constitutes consent to our cookie use.
11. Your Rights Under Canadian Privacy Law
Under PIPEDA and Alberta PIPA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent (subject to legal restrictions)
- File a complaint with the applicable privacy authority
Contact our Privacy Officer at mediation@separationagreement.ca. We respond within 30 days.
You may also contact:
Office of the Privacy Commissioner of Canada: www.priv.gc.ca
Office of the Information and Privacy Commissioner of Alberta: www.oipc.ab.ca
12. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
13. Changes to This Policy
We may update this policy periodically. The revised version will be posted here with an updated effective date. We encourage regular review.
14. Contact Us
Privacy Officer
Clear Path Separation & Divorce Mediation
Email: mediation@separationagreement.ca
Website: www.separationagreement.ca